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Home » About RIC
A teacher stands in front of a whiteboard while students and researchers sit on couches around her.

Driven by Research

The College of Communication and Information’s Research and Innovation Center (RIC) supports and conducts research that benefits the public as well as private organizations, governmental agencies, and corporations.

RIC’s history

What we do at the CCI Research and Innovation Center

Within CCI:

  • Serve faculty, staff and student research activities
  • Provide services to enhance research collaborations
  • Facilitate research processes such as filing for human subject research approvals
  • Support all activities related to successfully finding, winning, and using funding for sponsored research
Explore CCI Funded Projects

Beyond CCI:

  • Offer best-of-class applied research to find answers for the information and communication problems identified by organizations
  • Provide expertise that includes user experience research, information systems and database design/evaluation, information management, data management
  • Effective organizational communication, scientific communication, and science publishing
  • Facilitate research across disciplines and across agency borders
Explore Services for Community & Industry

History of the Research Innovation Center

A photo of the School of Information Sciences sign on a wall

1989

The Center for Information Studies is established by the School of Information Sciences faculty to be a focal point for research related to information systems and services.  

A head shot of Carol Tenopir

2003

Carol Tenopir appointed director of The Center for Information Studies  .

A photo of a CICS sign with two people on each side of it.

2004

The Center for Information Studies is renamed to the Center for Information and Communication Studies (CICS). The mission is expanded to become the primary research arm of the College of Communication and Information to assist with all externally funded research initiatives and to work closely with CCI faculty members.   

Headshot of Suzie Allard

2014

Suzie Allard appointed director of CICS.  

An orange wall with a sign on it for the User Experience Lab with a light blue couch beneath

2018

The User eXperience Lab and the Message Effects Lab become a UT core facility administered by CICS .

Orange and grey logo for CCI Research and Innovation Center

2022

The center is re-envisioned as CCI Research & Innovation Center (RIC) to align more closely with the strategic goals and mission of CCI.

The official logo for the University of Tennessee Knoxville CCI Innovation Labs

2023

The CCI Innovation Labs is created. It reimagines CCI lab resources and services  including the  User eXperience Lab, Message Effect Lab, and The Adam Brown Social Media Command Center to provide the flexibility to bring new capacity to the college.

Headshot of Catherine Luther

2023

The Information Integrity Institute is created. It brings CCI expertise to support the reliable and accurate representations of information that are founded on ethical principles, and individual access to credible information. Catherine Luther, Minnie Doty Goddard Distinguished Professor, is named as founding director of the Institute.

CCI Research & Innovation Center

420 Communication & Information Building
1345 Circle Park Drive Knoxville, TN 37996-0341

Phone: 865-974-2156
Email: ric@utk.edu

Part of the College of Communication & Information

The University of Tennessee, Knoxville
Knoxville, Tennessee 37996
865-974-1000

The flagship campus of the University of Tennessee System and partner in the Tennessee Transfer Pathway.

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